It is our hope that you are very happy with our products. However, if you would like to return an item, you must raise this with us within 14 days of receiving your goods, via email to

We can exchange any supplement for another flavour or product if you purchased in error.  However it must still be in unused and have the seal still in tact and unopened.  The return will be at your cost and you will also be liable for the cost of postage for sending the replacement out to you.

If you would like to exchange clothing for an alternative colour or size, you will be responsible for the return and you will also be charged for sending out the alternative product.

Any return can be refunded as credit towards alternative items if you wish.

All refunds or exchanges will be shipped out after we have received the returned item back. 

If we have made a mistake with your order, you will be sent a mailing bag with prepaid postage label attached.  If the mailbag is lost/damaged, you will be responsible for the cost of shipping back to us.

Please contact us via email to arrange a return.  You will be given a returns number, this must be attached to the packaging and then sent, fully tracked, to:
Bucked Up UK
2 Diamond Units
LL28 5HA